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Summary: Learn how to set up a conference call with more than 2 off-campus participants by using the teleconference service provided by UCSD in conjunction with ReadyTalk.
In the right place? If you don't have more than 2 off-campus participants, see How to Set Up a Conference Call for digital or analog phones.
Note: ReadyTalk is UCSD's conference provider. Our contract with AT&T (formerly SBC 1-800-Conference) ended in May 2007. If you continue to use AT&T, you will pay non-discounted rates. ReadyTalk is a "pay as you go" service with no one-time sign-up fees or recurring charges. Sign up with ReadyTalk by following the steps below: |
| What to do |
Details |
| 1 |
Sign up for a ReadyTalk conference account. |
- Open the ReadyTalk signup form, fill in the fields, and press Submit.
- You will receive an e-mail within 24 hours with your new account information. You can start using ReadyTalk’s conference services after you receive this e-mail.
- You will receive your new ReadyTalk card with your account information by mail in about 2 weeks.
In the future, you may need to change your index number. Here's how:
- E-mail UCSD's Virginia Bogtong or Alison Kibble with your ReadyTalk access number, and provide the old and new index numbers. Request the change and show the effective date.
or
- E-mail Kim Morse, ReadyTalk’s account representative, with the same information.
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| 2 |
Learn about ReadyTalk conferences and support functions. |
- Visit the ReadyTalk Web site, and use the tabs for instructions and training guides.
- Solutions tab:
- Brief descriptions of ReadyTalk’s services. Note that prices on the Web site are not applicable as UCSD has special rates.
- Education tab:
- User guides
- Training sessions
- Support tab:
- Computer requirements for Web conferencing
- Instructions for retrieving or resetting your passcode
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| 3 |
Decide on the type of conference and any additional services. |
- Conference types:
- Audio conference
- Reservationless
- The most cost-effective at 4 cents per minute
- Maximum of 96 participants.
If you have more participants, contact ReadyTalk at (800) 843-9166.
- Reserved, or Operator-Assisted
- Contact ReadyTalk at (800) 843-9166.
- Web conference
- No additional cost
- Deliver visual content and interactive presentations to your meeting.
- Additional conference services: See ReadyTalk’s Online User Guide for more information, or contact ReadyTalk 24 hours a day, 7 days a week to:
- Record your conference for 4 cents per minute.
- Order Archive Hosting for 20 cents per month.
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| 4 |
Plan your teleconference. |
- Decide on the date and time. (Consider time zones.)
- Contact participants ahead of time and give them the following information:
- Date
- Time
- U.S. toll-free number (or international toll-free number if you’re paying for the long distance charges for your international participants, or provide them with the toll number if you prefer that they pay the toll charges)
- 7-digit access code
- Specify whether it is an audio conference, or both audio and Web. If there is a Web component, give participants the URL: http://www.readytalk.com. (Tell participants to join the Web conference by clicking on the Conference Center tab and following directions there.)
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| 5 |
Participate in the teleconference (as a host or participant).
Hosts: For a handy reference to setting up and starting your conference, print out the ReadyTalk "Getting Started Guide" (PDF). |
- Call the number to join the conference at the arranged date and time. Remember to log on to ReadyTalk if the conference includes Web participation.
- As a host, enter your 7-digit access code, press * on your phone keypad when prompted, then enter your passcode to start the conference.
or
As a participant, simply enter your 7-digit access code when prompted.
Note: To enable the touch-tone feature on your campus desk phone, press 9 before entering the 7-digit access code.
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| 6 |
Review your charges. |
- Conference charges will appear on your Telecommunications recharge statement, accessible via FinancialLink.
- Each conference call will be assessed a $2 processing fee, in addition to the cost of the call.
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Questions? Contact one of the following:
- For billing and basic help questions, UCSD's Virginia Bogtong, (858) 534-1944, or Alison Kibble Koshi, (858) 822-5222
- ReadyTalk’s customer service line, open 24 hours a day, 7 days a week, at (800) 843-9166 or (303) 209-1600
- ReadyTalk’s account representative, Kim Morse, (303) 209-1624
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